Measuring What Actually Drives Performance
Chapter Overview
You cannot manage what you cannot measure, and you cannot improve what you are not tracking. This chapter defines the specific KPIs that matter for LSA authority performance, establishes benchmark ranges for each, and provides a monthly review cadence that keeps performance visible and improvement intentional. The expanded benchmarks below now include a tiered structure — showing what constitutes a Developing, Good, and Target-level performance for each metric. This gives you a clearer picture of where you are and what the next step looks like, rather than a single threshold that can feel either unachievable or already cleared.
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